Privacy Policy

Introduction

NBK Learners Edutech Foundation ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect information you provide directly and information collected automatically:

• Personal data you provide: name, email, phone number, billing details, profile information, resume or portfolio files, and messages you send to us.
• Account & usage data: login credentials, course progress, subscription status, purchase history, and preferences.
• Technical & device data: IP address, browser and OS, device identifiers, referrer, pages viewed and time spent, and performance data.
• Payment data: when you purchase a course or service, payment processing is handled by third-party payment processors; we receive confirmation and related billing info needed to deliver services.

How We Use Your Information

We use collected information for the following purposes:

• To provide, personalize and improve our services and content.
• To process registrations, enrollments, payments and refunds.
• To communicate with you about your account, purchases, course updates, and support requests.
• To send marketing or promotional messages (where permitted) and allow you to opt out at any time.
• To analyze usage, diagnose issues, prevent fraud, and enforce our terms and policies.
• To comply with legal obligations and respond to lawful requests from authorities.

Cookies & Tracking Technologies

We, and our partners, use cookies, web beacons, and similar technologies to collect information about activity on our services. Cookies help us:

• Remember your preferences and login status
• Analyze site performance and usage
• Provide personalized content and ads (if applicable)

You can control or delete cookies via your browser settings. Note that disabling some cookies may affect functionality.

Your Rights (GDPR & Similar Laws)

If you are located in the EU/UK or other jurisdictions with similar laws, you may have rights including:

• Right to access the personal data we hold about you.
• Right to correct or update inaccurate information.
• Right to request deletion ("right to be forgotten"), subject to legal and contractual exceptions.
• Right to portability and to receive your data in a commonly used format.
• Right to object to certain processing and to withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in the Contact section. We may ask for verification to protect your privacy and security.

Data Security

We implement reasonable technical and organizational measures to protect personal data. Measures include encrypted connections (HTTPS), access controls, and secure storage practices. While we strive to protect your information, no system is 100% secure — please understand we cannot guarantee absolute security.

Sharing & Third-Party Services

We do not sell your personal data. We may share data with:

• Service providers who perform services on our behalf (payment processors, analytics, hosting, email delivery).
• Business partners where you consent or when required to provide a service you requested.
• Law enforcement or authorities when required by law or to protect our rights.

Third-party services have their own privacy policies. We recommend reviewing them before providing data.

Data Retention

We retain personal data as long as necessary to provide services, for legitimate business purposes (e.g., accounting, safety, fraud prevention), or to comply with legal obligations. Retention periods vary by data type and purpose; contact us if you need details about retention for your data.

Children's Privacy

Our services are not directed to children under 16 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly take steps to remove the information.

International Transfers

We operate globally. Your information may be transferred to, stored, or processed in countries other than your own. When transferring data across borders, we rely on appropriate safeguards (e.g., standard contractual clauses) where required by law.

Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy with a new "Last Updated" date and, where appropriate, notify users by email or in-app notice. Continued use after changes constitutes acceptance of the updated policy.

Contact

If you have questions, requests or concerns about this policy or our data practices, please contact:

NBK Learners Edutech Foundation
Email: support@nbklearners.com
Phone: +91-7021674341
Address: Maharashtra INDIA 442917/411048

Please include any relevant details with your request to help us process it quickly (for example: email used on the account, date of the request, and the nature of the request).

Legal Basis for Processing (where applicable)

Where applicable (e.g., under GDPR), we rely on several legal bases to process your personal data, including consent, performance of a contract, legal obligations, and our legitimate interests (e.g., service improvement, fraud prevention).

FAQ — Quick Answers

Q: Do you sell my data?
A: No — we do not sell or trade personal information.

Q: How can I delete my account?
A: Contact us at support@nbklearners.com and we will guide you through the verification and deletion process.